Table of contents
- 1. Frequently Asked Questions
- 1.1. Am I required to bring my own computer?
- 1.2. Where should I purchase a computer?
- 1.3. I want to purchase an Apple computer. Will I receive the same support?
- 1.4. Are there any requirements or recommendations for purchasing a computer from someone other than CompUtopia?
- 1.5. When will I receive my PC email account information?
- 1.6. I am having trouble logging onto ANGEL. Where can I get help?
- 1.7. I am having trouble logging onto CyberFriar. Where can I get help?
Frequently Asked Questions
Am I required to bring my own computer?
While the vast majority of PC students have their own computers, it is not required by the college.
Where should I purchase a computer?
The college has a recommended laptop program handled by CompUtopia. They are the only officially endorsed vendor of computers. You can find more information about the computers they sell at their website. All computers from CompUtopia meet or beat our minimum recommendations and requirements.
I want to purchase an Apple computer. Will I receive the same support?
The Helpdesk will only support student-owned computers to a certain degree. You can find out more at the Computer Support and Repairs page. CompUtopia has a service center and storefront on campus where they will support any computers under their warranty free of charge and any computer not currently under a warranty with another vendor for a fee. However, they will support Apple computers that are covered by Apple Care. There is also an Apple Store in the Providence Place Mall, which is a short bus ride from campus.
Are there any requirements or recommendations for purchasing a computer from someone other than CompUtopia?
We have created a page with information about our requirements and recommendations for computers on campus. In addition, you should also see our support and repair policy.
When will I receive my PC email account information?
You will receive your userid and password at orientation. Unfortunately, we cannot give you this information earlier as you are required to physically sign a usage agreement form before you receive your account information. See also our Email FAQ.
I am having trouble logging onto ANGEL. Where can I get help?
You should first visit our ANGEL FAQ. If your question isn't answered there, you can call the Helpdesk at 865-HELP (865-4357) or send an email to angel@providence.edu.
I am having trouble logging onto CyberFriar. Where can I get help?
You should first visit our CyberFriar FAQ. If your question isn't answered there, you should call Enrollment Services at 865-1033.
- Tag page
- What links here
